1. What products does OLD KID India sell?
We offer premium RC cars, drift cars, RC drones, RC planes, RC helicopters, die-cast cars, Hot Wheels, collectibles, gaming products, and hobby-grade RC vehicles.
2. Do you deliver across India?
Yes. We deliver to most serviceable locations across India through trusted courier partners.
3. How long does delivery take?
Orders are usually dispatched within 1–3 business days. Delivery typically takes 2–7 business days, depending on your location.
4. Do you offer Cash on Delivery (COD)?
No. We currently accept prepaid orders only. Payments can be made securely through our online payment options.
5. How can I place an order?
Simply place your order through our website www.old-kid.com or contact us on WhatsApp at +91 81899 99144 for assistance.
6. Can I cancel my order?
Yes, but only before your order has been dispatched. Once shipped, orders cannot be cancelled.
7. Can I return a product if I change my mind?
No. We do not accept returns or offer refunds for change of mind, ordering by mistake, or no longer wanting the product.
8. When can I request a replacement?
You may request a replacement if you receive a damaged product, defective item, or the wrong product. Please report the issue within 24 hours of delivery.
9. Do your RC products come with a warranty?
Warranty coverage varies by product. Please refer to the product page or contact our support team for warranty details.
10. Are the products genuine?
Yes. We sell genuine, high-quality RC vehicles, collectibles, gaming products, and hobby toys sourced from trusted manufacturers and brands.
11. What payment methods do you accept?
We accept secure online payments through UPI, debit cards, credit cards, net banking, and supported digital wallets.
12. How can I track my order?
Once your order is dispatched, you'll receive a tracking link via email, SMS, or WhatsApp to monitor your shipment.
13. Are the batteries included?
It depends on the product. Please check the product description for details about included batteries and accessories.
14. Are your RC cars suitable for beginners?
Yes. We offer RC cars and vehicles suitable for beginners, kids, and advanced hobby enthusiasts. Product descriptions indicate the recommended skill level.
15. Do you sell spare parts and accessories?
Yes. Spare parts and accessories are available for selected RC models. Contact our support team to check availability.
16. Can I buy products as a gift?
Absolutely! Our RC cars, drones, and collectibles make excellent gifts for birthdays, festivals, and special occasions.
17. Is my payment secure?
Yes. All transactions are processed through secure, encrypted payment gateways powered by Shopify.
18. How can I contact customer support?
You can reach us by:
Phone: +91 81899 99144
Email: hello@old-kid.com
19. What if my product arrives damaged?
Please contact us within 24 hours of delivery with clear photos and an unboxing video (Mandatory). Our team will review your request and assist you promptly.
20. Why should I choose OLD KID India?
OLD KID India offers premium-quality RC cars, drones, RC planes, gaming products, die-cast collectibles, and hobby-grade vehicles. We focus on quality, reliable customer support, secure shopping, and bringing the excitement of hobbies to enthusiasts of all ages.
OLD KID – For the kid in everyone.