Shipping Policy | Old Kid India Retail

Last Updated: June 2026

At OLD KID India Retails, we are committed to delivering your orders safely, quickly, and efficiently. This Delivery Policy explains how we process, dispatch, and deliver products purchased from https://old-kid.com. By placing an order with us, you agree to the terms outlined in this Delivery Policy.

Who We Are

OLD KID India Retails is an online retailer specializing in premium RC cars, RC drift cars, RC planes, RC drones, hobby-grade vehicles, gaming products, die-cast collectibles, and unique toys. We deliver products across India through trusted courier and logistics partners to ensure a reliable shopping experience.

Order Processing

Once your order has been successfully placed and payment is confirmed, our team will begin processing it. Most orders are processed and dispatched within 1–3 business days. During major sales, festivals, public holidays, or periods of high demand, processing times may be slightly longer. We strive to dispatch every order as quickly as possible while ensuring that all products meet our quality standards.

Shipping & Delivery

We deliver to most serviceable PIN codes across India through reputable courier partners. Estimated delivery times vary depending on your location.

Metro Cities: Approximately 2–5 business days
Other Cities & Towns: Approximately 3–7 business days
Remote Areas: Approximately 5–10 business days

Delivery timelines are estimates only and may vary due to courier operations or local conditions.

Delivery Charges

Shipping charges are calculated during checkout based on your delivery location, order value, product size, and promotional offers.

Where applicable, Free Shipping will be clearly displayed on the product page or during checkout. Any applicable shipping charges will be shown before payment is completed.

Order Tracking

Once your order has been dispatched, you will receive an email, SMS, or WhatsApp notification containing your shipment tracking details and courier information.

You can track your shipment using the tracking link provided until your order is successfully delivered.

Delivery Attempts

Our courier partners will normally attempt delivery up to three (3) times. If delivery cannot be completed because the recipient is unavailable, provides an incorrect address, or refuses the shipment, the package may be returned to us.

Additional shipping charges may apply if the order needs to be re-dispatched.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information, including:

Full Name
Mobile Number / Alternative Mobile Number
Email ID
Complete Delivery Address
Landmark (if applicable)
PIN Code

OLD KID India Retails is not responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.

Delivery Delays

Although we work hard to deliver every order on time, delays may occasionally occur due to circumstances beyond our control, including:

Extreme weather conditions
Natural disasters
Public holidays
Government restrictions
Transport disruptions
Courier operational delays
Strikes or lockdowns

If your order is delayed, our customer support team will make reasonable efforts to keep you informed regarding its status.

Damaged or Incorrect Deliveries

If you receive a product that is damaged, defective, missing parts, or different from what you ordered, please notify us within 24 hours of delivery by contacting our customer support team (Unbox video is mandatory).

To help us resolve the issue quickly, please provide:

Your Order Number
Photos of the product
Photos of the shipping package
A brief description of the issue

Our team will review your request and provide an appropriate resolution in accordance with our Return & Replacement Policy.

Delivery Acceptance

Ownership and responsibility for the product transfer to the customer once the order has been successfully delivered to the shipping address provided during checkout.

Customers are encouraged to inspect the package upon delivery and report any visible damage immediately.