Last Updated: June 2026
At OLD KID India Retails ("OLD KID", "we", "our", or "us"), protecting your privacy is one of our highest priorities. We are committed to ensuring that your personal information is collected, stored, and used responsibly whenever you visit our website, browse our products, create an account, place an order, or communicate with our customer support team. By accessing or using https://old-kid.com, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described below.
Information We Collect
When you interact with OLD KID India Retails, we may collect personal information that you voluntarily provide, including your name, email address, mobile number, billing address, shipping address, and any information you submit while placing an order or contacting our support team. We also collect order-related information such as purchased products, transaction details, payment confirmation, shipping preferences, and order history. In addition, our website automatically collects technical information including your IP address, browser type, device information, operating system, pages visited, time spent on the website, referral source, and other analytical data that helps us improve your shopping experience.
How We Use Your Information
The information we collect is used to provide you with a seamless shopping experience. It allows us to process and fulfill your orders, verify payments, arrange product delivery, manage returns and exchanges, respond to customer enquiries, and provide warranty or after-sales support. We also use your information to improve our products, personalize your shopping experience, analyze website performance, enhance security, detect fraudulent activities, and develop new services. If you choose to subscribe to our newsletter or promotional updates, we may occasionally send you information about new product launches, exclusive offers, discounts, events, and hobby-related news. You may unsubscribe from these communications at any time.
Relationship with Shopify
OLD KID India Retails is powered by Shopify, a trusted global e-commerce platform that enables us to securely operate our online store and provide you with a seamless shopping experience.
When you visit our website, create an account, place an order, or interact with our services, certain personal information may be collected and processed by Shopify on our behalf. This information may include your contact details, order information, payment confirmation, device information, browsing activity, and other data necessary to process transactions, provide customer support, improve website performance, and enhance your overall shopping experience.
To help us operate, protect, and improve our store, Shopify may process and securely transfer your information to its trusted service providers or partners, including those located in countries outside your country of residence, in accordance with applicable data protection laws. Shopify also provides enhanced services such as fraud prevention, website analytics, performance optimization, and secure payment processing, which may involve the use of information collected during your interactions with our store and other Shopify-powered websites.
In certain cases, Shopify acts as an independent data controller for information processed through its own services. This means Shopify is responsible for handling requests related to your personal information that it processes independently, including requests to access, correct, or delete your data where applicable.
To learn more about how Shopify collects, uses, stores, and protects your personal information, please review the Shopify Consumer Privacy Policy at https://privacy.shopify.com/.
If you wish to exercise your privacy rights regarding information processed directly by Shopify, you may submit your request through the Shopify Privacy Portal available at https://privacy.shopify.com/.
Payment Security
OLD KID India Retails does not store your credit card details, debit card information, UPI PIN, CVV, internet banking passwords, or any sensitive financial credentials. All online payments are securely processed through trusted third-party payment gateways that use industry-standard encryption technologies to protect your financial information. We only receive payment confirmation necessary to process your order.
Cookies and Website Technologies
Our website uses cookies and similar technologies to improve functionality and enhance your browsing experience. Cookies help us remember your shopping cart, save your preferences, recognize returning visitors, understand customer behavior, and optimize website performance. They also help us measure the effectiveness of our marketing campaigns. You may disable cookies through your browser settings; however, doing so may affect certain features and functionality of our website.
Sharing Your Information
We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. Your information may be shared only with trusted service providers who assist us in operating our business. These include Shopify, payment gateway providers, courier and logistics partners, cloud hosting providers, customer support platforms, website analytics providers, and government authorities when required by applicable law. These partners are authorized to use your information only for the specific services they provide to OLD KID India Retails and are obligated to protect your data.
Data Security
We implement appropriate technical, administrative, and organizational security measures to safeguard your personal information against unauthorized access, disclosure, alteration, misuse, or destruction. While we strive to use commercially acceptable methods to protect your information, no method of electronic transmission or online storage is completely secure. Therefore, although we take every reasonable precaution, we cannot guarantee absolute security of information transmitted over the internet.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including processing orders, providing customer service, maintaining business records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing our agreements. Once the information is no longer required, it will be securely deleted or anonymized in accordance with applicable laws.
Your Rights
Depending on your location and applicable laws, you may have the right to request access to the personal information we hold about you, correct inaccurate information, update your contact details, request deletion of your personal information, or object to certain types of data processing. You may also withdraw your consent to receive promotional communications at any time by using the unsubscribe link provided in our emails or by contacting our customer support team directly.
Children's Privacy
OLD KID India Retails offers products suitable for children and adults; however, purchases should always be made by individuals aged 18 years or older or under the supervision of a parent or legal guardian. We do not knowingly collect personal information from children without appropriate parental consent. If we become aware that such information has been collected unintentionally, we will promptly remove it from our records.
Third-Party Services
Our website may contain links to third-party websites, social media platforms, or external services. These websites operate independently and have their own privacy policies. OLD KID India Retails is not responsible for the privacy practices, security, or content of these external websites. We encourage you to review their privacy policies before sharing any personal information.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or services. Any revisions will be published on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the way your personal information is handled, please feel free to contact us.
OLD KID India Retails, Email: hello@old-kid.com
We are committed to protecting your privacy and ensuring a safe, secure, and enjoyable shopping experience for every customer.